Customer Care and Public Relations

1. Course objectives

 To provide students with knowledge, skills and correct attitudes to deal with diverse modern and continuously selective customer.

2. Course duration

The course will consist of 6 month of classroom work.

3. Course Content:

  1. Customer public Relations Basics
  2. Skill for success
  3. Self help skills
  4. Business communications
  5. Enhancing customer relations
  6. Etiquette greetings, speaking and dressing
  7. Organizational control
  8. Customer Services for the 21st century
  9. Basic Computer course
  10. Etiquette
  11. Basics English course

4. Recommended candidates

Form IV leavers with at least three credit passes one of which should be English Form VI leavers with at least one principal pass

5. Awards

  1. A college certificate
  2. JP International Diploma

6. Career prospects

Career opportunities for successful graduates of this course exist in Hotels, Airlines and all companies dealing with customers.

Become a Flight Attendant

IMG 8959

Are you passionate about travelling and flying? Come experience the world with a rewarding career as a flight attendant!

Recurrency Training

aircraft maintenance

With our wide range of aviation courses run regularly throughout the year, Cranfield meets your recurrency training needs.

Why Regional Aviation College?

why choose us

  1. Extensive experience in aviation training
  2. Quality and range of courses
  3. Unparalled course availability